Pega CSA Dumps

1) ------------reference ----------------, which reference ---------------, which reference rulesets

options:

a. operatorID, access group, application rules

b. access group, application rules, operatorID

c. application rules, operatorID, access group

d. access group, operatorID, application rules

2) What is the main purpose of Application Express

a) starting point of application.....

b) just like a proof-of-concept for the applciation.

c) ---

d) ---

3) Chart type requires

A) atleast one aggregate column like sum/total/counts/average etc..

b)

C)

4)--Worklist contains

a) assignments assigned to operator

b) cases assigned to operator.

c) assignments pending with operator.

d) --

5) Which property cannot  reference a Decision Tree.

a) Routing Activity

b) Flow

c) Declare Expression

d)Decision Shape

6) --Routing

7) When we need to select from  a large list of dynamically populated values then we give the control as

a) Dropdown

b) Auto- Complete

c) ...

D)...

8) Auto-Complete can use same source list as of Dropdown

a) True

b) False

9) Which shape can be used to call a Decision Tree.

a) Assignment

b) Decision

C) Utility

d) Send Email shape

10) The assignment shape implies.

a) waits for  user action to perform

b)

C)

11) --Worklist status changes when ?

No idea. Fell question is wrong.

12) Need to create a report with Status .pyWorkStatus and Operator ID. which needs to be done. (Id

op Id ,status,creationdate,urgency)

a) both need to be optimized

b) only .pyWorkstatus needs to be optimized

c)only operator ID needs to be optimized

d) Need not optimize both

13) Need to create a report with Case Creation Date and Total order

a) both need to be optimized

b) onlyCreadtionDate needs to be optimized

c)only total order needs to be optimized

d) Need not optimize both

14) Document Wizard doesnot generate which of the following documents

a) Guardrails Doc

b) Application Profile

c) Application Document

d) Specification Document

15) City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the sourceproperty.

a) .Shippindaddress.City

b) .City

c) .Billingaddress.city

d) ..

16) City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the targetproperty.

a) .Shippindaddress.City

b) .City

c) .Billingaddress.city

d) ..

17) A validate rule is executed

a) after submitting the form

b) after user enters an input value

c) ...

d) ...

 18) Which of the following should be done to check that a property is greater than zero.

a) delcare the property as decimal and create an edit validate rule to check if greater than zero.

b) delcare the property as decimal and create an  validate rule to check if greater than zero.

c) delcare the property as integer and create an edit validate rule to check if greater than zero.

d) Use a Validate rule to check if it is numeric and greater than zero.

19) Best practice while connecting to External system

a) use Database Tool Mapping Wizard

b)

c)

20) Which is the best to cache data from external system.

a) data page

b) data table

c)..

d)..

21) operator to Address there is 1-1 mapping. which mode is to be used.

a) Page

b) Valuelist

c) Page group

22) Which of the following is ordered list

a) Page

b) Pagelist(Priority 1)

c) Valuelist(Priority 2)

d) Page group

23) PAssed Deadline is measured

a) from the deadline

b) from the start of case

c)

24) Pega Guardrails have little or no impact on the application.

a) True

b) False

25) Which of the following is not a valid property control

a) Text

b) String

c) Password

d) Decimal

26. **What is true regarding correspondence

a. will be saved in case

b. same can be used for mail & Fax

c. satic text & properties can be used

d. receipent will in it

27. Which is a valid case type

a. ABC-Services

b. ABC-SERVICES-WORK

c. ABC-CREATECANDIDATE

d. ABC-SERVICES-WORK-CREATECANDIDATE

28. What is the best practise on the num of steps/stages a case might be decomposed

a. 9 +-2

b. 7+-2

c. < 15

d. 5+-2

29. Which control is used to display some dynamic content as list

a. Dynamic Select

b. auto complete

c. Dropdown

d. Select

30 .When do we use a single assignment in a step

a. When a subcase is called

b. When you want to navigate to a different stage.

c. When the assignment shape is not related to the next shape.

d. When you want to resolve a case.

31. **What is the best way to show an error message when a user inputs some wrong data and submits(select 3).

a. Createamsg rule and associate with a validate rule.

b. Add a custom error msg to edit validate rule.

c. Create a error message on validate rule.

d. Have a seperate layout for error msg and show based on a condition

e.

f.

32. We need to create a report with creation date and order cost as columns.Howdo you optimixe the report.

a. Optimize both creation date and order cost.

b. Optimize creation date and no need of order cost.

c. No need to Optimize both.

d. optimize order cost column.

33. Which to rule to use for the following case.(Choose 2)

Retun Grade A for 91-100

Return Grade B for 71-90

Return Grade C for others

a.Data Table

b.Decision Tree

c.Decision Table.

d.When

34. Smart shapes are

ans:Pre configured Utilities

11.How all can a subcase be created.(Choose 3)

a.Manual.

b.Automatic.

c.Procedural.

d.Declarative

e.Conditional.

35.**What is the primary use of a Ruleset.

a.Manage versions of rules.

b.Group rules together.

c.Used for easy deployment and migration to different server.

d.Configure Applications.

36.When is the Application express used.

a.To capture req and specificatioons.

b.To start the application development.

c.To prototype an application.

37. In a data transform we need to copy city from the shipping address to Billing address .What would be the value of the target .

options:

a. BILLINGAddress.City

b. .shippingadress.city

c. shipping address.city

d. .BILLINGAddress.City(Dot is mandatory .)

38. **Case status can be changed at

a. all shapes

b. At begining& ending of the flow.

c. At assignment

39. **If you want to set default value in the UI where will you set

a. Property

b. Control

c. data transform py default

40. Stages can be configured as (select 2)

A) Resolution Stage

B) Alternate Stage

41. **A desision table is given. Asked what is outcome

42. A flow can contain multiple start shapes

True/False

43. Which shape can be used for user to deside which flow need to be taken

a. Desicion

b. Assignment

c. connector

d. fork

44. --Which is true regarding Work party

ans: It contains mail ids of all the participants

45. chart can be added to list-type report & Summary report

True/False

46.** Work basket defines

a. pending things with operator.

b. pending assignments

c. finished tasks

47. **which is true regarding pyworkpage ( a is true)

a. all data regarding current active threads

48.-- Through Guardrails report you can

a. see performance issues

b. see issues in all the applications

c. you can open the case from it to fix.

49. What are the rule types you can inspect in rule inspector

a. control

b. section

c. data transform

d. property

50. --Dynamic refresh of UI examples are

a. Page rendering based on the display. (Priority 1)

b. error shown when wrong value entered (Priority 2)

c. value getting refreshed based on other properties (Priority 3)

51. Optimal dropdown source

a. datapage

b. local list

c. report definition

52. Which is true regarding Urgency caliculation

a. Urgency is added at milestone

b. maximum of the urgency is taken.

53. --Node level Declarative Pages can be shared between requestors.(True/False)

54. --Benifits of developing reusable sections(D)

a. consistent disply across pages

b. reduces no.of pages to be developed

c. easily maintainable

55. Which statement is true about pattern inheritance? (Choose One)

A. It only applies to work classes

B. It causes a class to inherit rules from parent classes, matching its prefix to the parent class name

C. It is executed after directed inheritance

D. It causes a class to inherit rules from a class not related to its parent

·         Say if a report has to be created on fields: case creation time and order total, which fields do we need to optimize?( answer: only order total needs to be optimized).

·        -- One question on implementation of connector and service (for ex: an email should generate a purchase request and then you need to query external system to get the price of the item).

(answer: implement purchase request as service (service typically initiates / updates a case) and price retrieval as a connector.

·         question on what all can be seen on the guardrails home page

·         What does a guardrail contain (answer: severity+warning).

·         Data page is refreshed when ‘reload page when’ condition is true (true/false).

·         --Question on UI gallery ..what all it contains (choose 2 out of 5)

·         A question on repeating grid (screenshot implementation and asking if item has to be repeating in screen, what should be the mode of the property)? Answer: pagelist

·         Tracer: what rules can be monitored in tracer

·         A dynamic layout can be saved as a section and used in other flowactions (true/false)

·         What types of communication can be sent (mail, email, letter, fax )

·         Which shapes can be used to send notifications : choose 3 out of 4 (answer: Utility, correspondence,assignment)

·          **A user needs to send notifications manually in the due course of the process. What is the most appropriate way (thorough an assignment->local action tab)

·         If you have to validate an email, what is the best way to do (use ‘edit validate’)

·         **One question on difference between case and process

·         Question on alternate and resolution stages

·         Question on dynamic layout (like..how do you display customer error messages : I think answer is you create a section with the error message and show it visible in case of error…this is present in the video of dynamic user interface in sae2 I think ..

·         --Question on repeating layout…(like: we can set pages, user can change the paging, the screen changes based on the resolution etc). I dint know the answer.

·         Question on SLA calculation (as mentioned by Sachin in the class)

56.Which is a valid case type

a.SAE-HRServices

b.SAE-HRSERVICES-WORK

c.SAE-CREATECANDIDATE

d.SAE-HRSERVICES-WORK-CREATECANDIDATE

57.Which rule is used to format a property valueAns : Control

58.Which rule is used to configure how the property displayed on the UI.Ans : Control

59.An alternate stage cane be transitioned automatically or manually.Ans : False

60.An SLA is defined as below .What would be the value of urgency after5 days of no action.

Default Urgency - 10

Initial Urgenct - 0

Goal - 1 day -10

Deadline - 3 days - 15

Past Deadline - 1 day - 10

Repeating past deadline - 3 times

a.45

b.55

c.65

d.35

62.Which control is used to display some dynamic content as list

a.Dynamic Select

b.auto complete

c.text

63.Given 4 shapes and asked to tell which shape can be associated with Decision Table.

Ans :  Decision Shape

64.Theusecase is to create a purchase request case upon receiving an email and need to fetch the

currecy values from an external system.How would u implement this scenario.

a.Create a service for Purchase Request and a connector for retrieving currecny values.

b.Create a connector for Purchase Request and a service for retrieving currecny values.

c.Create a service for Purchase Request and a service for retrieving currecny values.

d.Create a connector for Purchase Request and a connector for retrieving currecny values.

65.What does a step denote in a Stage.

a.Take action or actions

b.first level grouping of tasks in a case

c.the processes involved to complete a task

66.When do we use a single assignment in a step

a.When a subcase is called

b.When you want to navigate to a different stage.

c.When the assignment shape is not related to the next shape.

d.When you want to resolve a case.

67.Where is a data transform shape used.(Select 3)

A. Data Page

B. Decision Tree

C. Flow Action

D. Flow

E. Declare Expressions

F. Property

68.--Advantages of a Data Page.

69.What does a  System Architect see in a Clipboard(Choose 2)

a.The pages created under the nodes for that application

b.The case data which he currently opened.

c.The case data which is currently opened by end user.

d.All cases data opened by the end users.

70.What is the best way to show an error message when a user inputs some wrong data and submits.

a.Createamsg rule and associate with a validate rule.(P1)

b.Add a custom error msg to edit validate rule.

c.Createa error message on validate rule.(P2)

d.Have a seperate layout for error msg and show based on a condition(P3)

71.Where do u create a section related to all properties in a page which references a data class.

a.in Work Class.

b.In case where this page is created.

c.In data class where the data class is present.

72.We need to create a report with Work status and assignedOperator as columns.How do you optimixe the report.

a.Optimize both Work status and assignedOperator.

b.Optimize Work status and no need of assignedOperator.

c.No need to Optimize Work status and optimize only assignedOperator.

d.No need to optimize any column.

73.What is the source for a repeating layput(CHoose 2)

a.Page list

b.Page

c.Value

d.Report Definition

74.What is the rule to use if we have many nested ifs

options:

a. decision table.

b. decision tree

c. when

d. data transform

75.Which all shapes can be used for routing.

a.Assignment

b.Decision Table

c.Data Transform

d.Data Page.

76.An assignment can be routed to (Choose 2)

a.Single operator

b.Multiple operators

c.Access Group.

d.Work Basket

77.What is the best way to ensure a user enters email in proper format.Ans :  Use Edit validate

78.Which rule to run when a specific condition is to be checked. Ans : When

79.Which rule comes under Declarative

a.Data Transform

b.Data Page.

c.Decision Tree

d.Decision Table

80.Whatarethe 2 correspondence Types.

a.Fax.

b.Mail.

c.Voice Mail.

d.MMS

81.Given a scenario where the user shud accept the terms and conditions.How would u incorporate such a case.

a.cREATE a flow action and add it as an Optional action in that stage.

b.Create an optional process.

c.Create a flowaction so that it can be called in overlay

d.Create a flowaction so that it can be called in Modal dialog

82.What are the best practices to create a case.

a.Createstages,then steps and then implement processes

b.Createprocesses,then steps and then stages.

c.

83.What are the steps you follow when u initially draft a UI.(Choose 2) (D)

a.Create Decision rules.

b.Create dummy UI

c.Create notes on Assignment shape.

d.Create Flow Actions

e.Create

84.A chart can be used in both summary and list report.Ans : False.

85.Which are the possible options for Pega to be a System of Record.

a.Maintain customer phone numbers.

b.Maintain account types given to customers.

c.Maintain all calls received from a customer.

d.Maintain accounts each customer holds.

86.When are data pages created.Ans:  When they are first accessed.

87.What is the best wat to cache the results read from a connector.Ans : Data Page.

88.Where is the passed deadline measured from.

a.from assignment start.

b.from dead line.

c.from goal.

89.Which all shapes can be used to send an email notification(Choose 2)

a.Utility

b.Notification tab of Assignment shape.

90.A CSR needs to do the following activities.

 Collect cust details, Collect problem details, Based on the problem assign to a user.

a.Create 3 sub cases.

b.Create single assignment

c.Create a multistep process

d.

1) Assignment shape.    Answer: This needs manual intervention

2) Data page can have multiple sources. True

3) Work Parties - About uses.

4) Declarative rules description.

5) Which of the following is not allowed in layouts?

7) Property optimization is for?

8) When shall we ignore the guardrails?

9) Application usability

Ans) To improve the end user's satisfaction and adoptability.

10) Nested if can be better used in Ans: Decision Tree.

11) Which of the following cannot be used for decision making

a. When rule

b. Decision Table

c. Declare Expression

d. Decision Tree

12) How can you set a value to a property at the time loading?

Ans: Set the value of the property in the Data Transform "pyDefault"

13) Classes are useful for?

16) A step can be a

Ans: Action to perform a task

17) How can we send eMail notification?

a. Utility shape

b. Notification tab of assignment shape

18. Select notify modes(select two)

oprions:

a.mail

b. voice call

c. text message

d. mms

19. Need to develop a report with case id and operator id .then

options:

a. need to optimise only  case id

b. need to optimse only operator id

c. need to optimise both

d. no need to optimse any of them

Q20. Relation between customer and address is 1-1 then what will be adress mode

Options:

a. page

b. page list

c. page group

d. value group

Q.21. Relation between customer and address is 1-n then what will be adress mode

Options:

a. data page

b. page list

c. page group

d. information is not sufficient

Q.22: We need to use flow action sampleFA in casetypeOne and casetypeTwo. then where will you create sampleFA

Options:

a. sae1-hrservices-work-casetypeOne

b. sae1-hrservices-work-casetypeTwo

c. sae1-hrservices-work

d. sae1-hrservices-data

Q.23. Application express doesn't create

Options:

a. application document

b. application profiler

c. specification document

d. ---

Q.24. What is main purpose of application wizard

Options:

a. to gather requirements and speicifications.

b. to create case types and sub cases

c. this is the starting point to start implementing application.

Q.25. what is the main thing of a specification along with description.

Options:

a. --

b. SME

c.--

Q.26: Smart shapes are------.

Options.

a. commonly used

b. --

Q.27.--- In a flow action we need to send email and get the purchase order date then...(choose two)

Options:

a. need to create purchase order email as connector

b.  need to create purchase order email as service

c.  no need need to create purchase order email as connector or service

d.  need to create purchase order date as connector

e.  need to create purchase order date as service

f.  no need need to create purchase order date as connector or service

Q.28. what is the best descition of correspondence.

options:

a. correspondence can call rules

b. same correspondence can use for both mail and fax

Q.29.You have to create a field to enter only past date. then what is the best method.

Options:

a. use date control

b. use date property

c. use edit validate rule

d. use validate rule

Q.30.SLA's question

IV - 15

default 10

goal 1 day 10

deadline 3 days 15

passed dead line 1 day 10

What is the assignemnt urgency after 5 days

Ans. 60

Q.31. Have to create a page with so many required fields. then what is the best way

Options:

a. have to create controls and check the required check box.

b. create edit validate

c. create validate and validate on sever side.

Q.32: What can be a source of repeating layout

otions:

a. data page

b. data transorm.

c. report defenition(P2)

d. page list (P1)

Ans:d

Q.33. Need to create a report with case id and purchase order id then.

Options:

a. need to optimise only case id

b. need to optimise only purchase order id

c. no need to optimise both

d. need to optimise both

Q.34. What are the scope of a data page(choose three)

options

a. node

b. requestor

c. thread

Q.35. defined a data page refresh strategy as reload if older than 2 hrs

option:

a. data pages will get refreshed after 2 hrs

b. data page will get refreshed after 2 hrs of in active

c. data page will get refreshed once we access it after 2 hrs of in active

Q.36. When we justify guardrails?

a. When we think that is the best approac.

b. When there is no other altrnative to do that.

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